Terms of Service

Last updated: September 25, 2026.

These Terms of Service ("Terms") are an agreement between you and Intavant, LLC ("Intavant," "Clearnode," "we," "us," or "our"). They govern clearnode.app and our related public websites (the "Website"), and the Clearnode monitoring application and related services (the "Service"). Please read the full Terms. The summary below is for convenience; if it conflicts with the full Terms, the full Terms control, subject to applicable law.

The short version

• You must be at least 18. If you use Clearnode for an organization, you must be authorized to agree for it.
• Only submit publicly accessible websites that you have authority to scan. You remain responsible for those websites and their content.
• Clearnode helps find possible accessibility, site-health, and uptime issues. Automated checks are not a complete accessibility evaluation, legal opinion, compliance certification, or uptime guarantee.
• A paid subscription starts when you sign up and renews automatically for the billing period you accept at checkout until canceled. Stripe processes payments. You authorize recurring subscription, applicable tax, and usage-overage charges. Cancel online to stop the next renewal; cancellation normally takes effect at the end of the paid period.
• We ordinarily do not refund paid fees. If we cannot deliver a paid service, request a refund within 30 days of the affected payment. Statutory rights still apply.
• We may suspend or end access for misuse, nonpayment, unlawful material, or serious security concerns. Data may be deleted after cancellation; do not rely on us as your only archive.
• Our Privacy Policy explains data practices. We do not sell personal information. These Terms limit warranties and liability to the extent law permits.

1. Agreement and scope

By selecting an acceptance control, creating an account, or placing an order, you agree to these Terms and authorize the charges disclosed at checkout. If you act for an organization, "you" includes that organization and you represent that you can bind it. The Website is also subject to these Terms when you access or use it after having notice of them, to the extent an agreement can be formed under applicable law. If you do not agree, do not create an account or use the Service. Our Privacy Policy describes our practices; it does not waive privacy rights that law gives you.

An order or checkout disclosure accepted by you (an "Order") identifies your subscription plan, price, applicable discounts or promotions, billing period, included usage, overage rates and calculation, and any other plan-specific terms. If an Order conflicts with these Terms about those commercial details, the accepted Order controls for that purchase. A separately signed agreement controls only where it expressly says so. We do not offer the paid Service to customers located in the European Economic Area or United Kingdom at launch. Contact [email protected] before submitting data that requires a separate data-processing agreement.

2. Eligibility and accounts

You must be at least 18 and legally capable of making this agreement. You must provide accurate account and billing information, keep it current, protect your credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account, except to the extent caused by our breach of these Terms or applicable law. You may not transfer an account without our written consent. We may require reasonable verification before changing account ownership or disclosing account information.

3. The Service and your responsibilities

The Service may perform automated accessibility, site-health, and uptime checks, capture publicly accessible content and screenshots, generate findings and reports, and provide monitoring tools. Features and limits depend on the selected plan and may evolve. Findings can contain false positives, miss issues, or become outdated as a site changes. You are responsible for manual testing, remediation, monitoring your own legal obligations, and deciding whether a site meets any standard. We do not provide legal advice, certify WCAG or ADA compliance, promise a particular accessibility outcome, or guarantee uninterrupted availability unless a separate written service-level agreement expressly says otherwise.

You represent and warrant that you own or have all permissions needed to submit each site or domain, to authorize the requested automated access, and to allow us to process and store publicly available content and any personal information encountered while providing the Service. Monitored pages must be publicly accessible without credentials. You are responsible for the content, lawful operation, notices, and privacy practices of those sites; for any required permissions from their owners, users, or visitors; and for complying with laws and third-party rights. Do not submit private, credential-gated, or unauthorized targets. You must not use the Service to access, scan, store, or distribute unlawful content.

We may refuse, pause, remove, or delete a target or related data, and may suspend or terminate an account without advance notice when we reasonably believe it involves unlawful content, malware, a material security risk, unauthorized scanning, harm to others, or content unsuitable for the Service. We may preserve or disclose relevant information to authorities when required or permitted by law and appropriate to the circumstances. We do not undertake a duty to inspect, endorse, or police customer sites, and our ability to act does not transfer responsibility for their content to us.

4. Acceptable use

You may use the Website and Service only lawfully and within your plan limits. You must not: scan a site without authority; interfere with or overload our systems or third-party systems; introduce malware or harmful code; attempt unauthorized access, credential harvesting, or security testing of our systems; evade limits or billing controls; misrepresent your identity or findings; infringe others' rights; or use the Service to facilitate unlawful activity. You must not copy, reverse engineer, or create a competing service from our software except where law expressly permits. We may apply reasonable technical limits to protect the Service and other users.

5. Plans, fees, and automatic renewal

Current publicly offered plans and pricing are shown at clearnode.app/pricing. Your actual subscription fees, billing period, included usage, any discount code or promotion, and applicable overage terms are the ones disclosed to you and accepted in your Order; they may differ from generally advertised pricing. Any promotional price or trial applies only for the duration and on the conditions stated in that Order. A subscription begins immediately when you complete signup and renews automatically for successive periods of the same length stated in your Order unless you cancel before the next renewal. We charge the subscription fee when the subscription starts and on each renewal date, subject to the payment schedule in your Order. Currency is as stated in your Order.

By subscribing, you expressly authorize Intavant and its payment processor, Stripe, to charge your selected payment method for recurring subscription fees, applicable taxes, and usage-based overages under your Order. Charges incurred before cancellation takes effect remain payable even if invoiced afterward. You authorize Stripe to store and use the payment method for those charges under its terms. Intavant does not receive your full card number or bank-account credentials. If a payment method is declined or expires, you authorize reasonable retries for up to seven days; we may suspend or terminate the Service if payment remains due. You remain responsible for valid charges incurred before suspension or termination.

Usage beyond the allowances in your Order may incur additional charges. You agree to pay all valid overage fees calculated using the usage metrics, rates, billing units, and timing disclosed in and applicable to your Order. Usage estimates, alerts, or dashboard displays do not change the agreed charges; demonstrable metering or billing errors will be corrected. We will not apply a higher overage rate to usage already incurred. We will disclose material usage fees and how they are calculated before you authorize payment.

Applicable sales, use, and similar transaction taxes may be added unless your Order states that they are included. You are responsible for such taxes other than taxes on our income. We will disclose the amount and frequency of recurring charges, material usage fees, applicable taxes or how they are calculated, and the cancellation method before collecting payment information. Your bank or payment provider may impose separate charges under its own terms.

6. Cancellation and refunds

You may cancel the subscription at any time through the online billing or account controls made available for signup, or another equally accessible cancellation method disclosed at signup. If those controls are unavailable, contact [email protected] and we will help process the request. Cancellation stops future renewal charges and ordinarily takes effect at the end of the current paid billing period; you may continue to use the paid plan until then unless access is suspended for another reason. Usage overages and other valid charges incurred before cancellation takes effect remain payable. We will not require you to telephone us to cancel an online subscription.

Fees are generally nonrefundable, including for unused time or a plan you cancel early. If we are unable to deliver a paid Service during a billing period, you may request a refund of the affected payment within 30 days after that payment by emailing [email protected] with the account and transaction details. We may first investigate and seek to cure the problem. If we cannot deliver the paid Service, we will refund the affected fee. This policy does not limit refunds or other remedies required by applicable law.

7. Price and Service changes

We may change plans, features, rates, and limits prospectively. We will give at least 30 days' advance notice of a price increase for an existing subscription, and it will not apply before your next billing period after the notice period. You may cancel before the increase takes effect. A discount or promotion may expire on the date and terms disclosed in your accepted Order; we will provide any additional notice required by law. We may update or discontinue features for security, legal, technical, or business reasons. We will provide reasonable notice when a change materially reduces a paid feature during an active period, unless urgent action is necessary. Nothing in these Terms requires us to continue a particular feature indefinitely, but we will honor applicable refund rights if we cannot deliver a paid Service.

8. Data, content, and intellectual property

As between you and us, you and your licensors retain rights in the sites, content, and data you submit or authorize us to collect ("Customer Data"). You grant us a nonexclusive, worldwide license to access, scan, reproduce, process, display, store, and analyze Customer Data only as reasonably needed to provide and support the Service; operate, secure, maintain, and manage the platform; generate reports and customer-requested outputs; and create aggregate analytical, administrative, and reporting information. The license continues to the extent and for the duration that we retain scan or index data as described in the Privacy Policy. You represent that you can grant this license and that our authorized use will not violate law or others' rights. We do not acquire ownership of Customer Data, sell it, or provide it to AI services for training.

Intavant and its licensors own the Website, Service, software, designs, trademarks, and underlying technology, excluding Customer Data and third-party materials. Subject to these Terms and payment, we grant you a limited, nonexclusive, nontransferable right to access and use the Service during your subscription for its intended purposes. If you voluntarily provide suggestions or feedback, we may use them without payment or obligation to you, but we will not disclose confidential Customer Data merely because it accompanies feedback. You may not use our names or marks to imply endorsement without written permission.

Our Privacy Policy explains what we collect, disclose, retain, and delete. You should keep your own copies of important site data and reports. We do not guarantee retrieval or preservation after cancellation or termination and may delete account and scan data as described in that policy.

9. Third-party services and links

Stripe processes payments; hosting, infrastructure, security, and communications providers help us operate the Website and Service. Their services may be subject to their own terms and privacy notices. Links to independent sites are provided for convenience; we do not control or endorse their content. We are responsible for our obligations under these Terms, but not for independent third-party services or websites outside our control, except where applicable law provides otherwise.

10. Suspension and termination

We may suspend or terminate access for material breach, nonpayment after the stated retry period, unauthorized or unlawful use, serious security risk, or where required by law. We will provide notice and an opportunity to cure when reasonably practicable, but may act immediately to prevent harm or comply with law. You may stop using the Website at any time and cancel a paid subscription as described above. On termination, your access ends, unpaid valid charges remain due, and provisions that by their nature should survive do so, including payment obligations, ownership, retained-data rights, disclaimers, liability limits, indemnity, and dispute terms. We may retain or delete data under the Privacy Policy and applicable law.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT CHECKS WILL FIND EVERY ISSUE; THAT REPORTS ARE COMPLETE, CURRENT, OR ERROR-FREE; THAT A SITE IS ACCESSIBLE, SECURE, LEGALLY COMPLIANT, OR AVAILABLE; OR THAT THE SERVICE WILL BE UNINTERRUPTED OR FREE FROM HARMFUL COMPONENTS. NOTHING HERE EXCLUDES A WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTAVANT AND ITS OWNERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, ARISING FROM THE WEBSITE, SERVICE, OR THESE TERMS, EVEN IF ADVISED THAT SUCH LOSS WAS POSSIBLE. TO THE SAME EXTENT, THEIR COMBINED TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE WEBSITE, SERVICE, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID INTAVANT FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100. THESE LIMITS APPLY REGARDLESS OF THE LEGAL THEORY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT LIMIT LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR OTHER LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS, SO THEY APPLY ONLY TO THE EXTENT PERMITTED THERE.

13. Your indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Intavant and its personnel from third-party claims, damages, and reasonable costs (including attorneys' fees) arising from your unauthorized scanning; Customer Data or a site you submit; your violation of law or another person's rights; or your material breach of these Terms. We will give prompt notice when reasonably possible, allow you to control a defense with qualified counsel, and cooperate at your expense. You may not settle a claim imposing obligations or admissions on us without our consent, not to be unreasonably withheld. This section does not require you to indemnify us for our own negligence, misconduct, or breach.

14. Disputes and governing law

Before filing a claim, please email [email protected] with a description of the dispute and give us a reasonable opportunity to resolve it informally. Maine law governs these Terms, without its conflict-of-law rules, except where mandatory law gives a consumer different protections. Subject to those mandatory rights, the state and federal courts located in Maine have exclusive jurisdiction over disputes arising from these Terms, and the parties consent to their jurisdiction. Nothing here prevents either party from seeking urgent relief to protect intellectual property, security, or confidential information in a court with jurisdiction.

15. Changes and general provisions

We may revise these Terms prospectively. We will post a new last-updated date and give reasonable advance notice of a material change by email or in the Service, ordinarily at least 30 days before it takes effect, unless a faster change is needed for law, security, or abuse prevention. We will seek fresh affirmative consent where law requires it. Continued use after an effective change constitutes acceptance only to the extent permitted by law; you may cancel before it takes effect. A price increase is subject to the separate 30-day notice rule above.

These Terms, the accepted Order, and any separately signed agreement expressly incorporated into them are the entire agreement about the Website and Service. If a provision is unenforceable, the remainder remains effective to the extent possible. A failure to enforce a provision is not a waiver. Neither party may assign these Terms without the other's consent, except that Intavant may assign them with the business in a merger, reorganization, or sale of substantially all relevant assets, subject to applicable law and the Privacy Policy. We are not liable for delay caused by events beyond reasonable control, but this does not excuse payment already due or legal obligations that cannot be waived. The headings and plain-language summary aid reading and do not change the operative text.

16. Contact

For legal notices, billing disputes, or questions about these Terms, email Intavant, LLC at [email protected]. For privacy or deletion requests, email [email protected].